AI Vendor Outreach Platform
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AI Vendor Outreach Platform

Overview

Built a complex multi-role SaaS platform for Palcode.ai that automates vendor calling, bidding, and document handling. The system architecture leverages FastAPI for high-performance API endpoints and AWS for scalable infrastructure. We integrated Twilio and ElevenLabs for automated AI-driven voice outreach, allowing the system to handle thousands of vendor calls simultaneously. The BID extraction engine uses GPT-4 to intelligently parse incoming proposals, extracting key data points and populating the database automatically. This centralized workflow significantly reduced manual overhead for the construction management team, allowing them to focus on decision-making rather than data entry.

Key Features

AI-driven automated calling (Twilio + ElevenLabs)
Smart BID extraction using GPT-4
Automated contract generation with DocuSign
Real-time analytics dashboard for vendors and admins

Results & Impact

Reduced vendor follow-up time by 70%

Automated over 5,000+ bidding calls per month

Achieved 99.9% uptime for AI microservices