AI Vendor Outreach Platform
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DevOps / AI / SaaS4 months2025

AI Vendor Outreach Platform

Palcode.ai

Construction Technology

The Challenge

Palcode.ai struggled with manual vendor outreach that required 3 full-time employees making 200+ calls daily. Response rates were below 15%, and bid collection took an average of 2 weeks per project, causing significant delays in construction timelines.

The Solution

I implemented an AI-powered voice outreach system using GPT-4, Twilio, and ElevenLabs, combined with automated BID extraction and Kubernetes-orchestrated microservices, resulting in a 70% reduction in vendor follow-up time and 340% increase in response rates.

Measurable Results

Real numbers from a real project. Here's exactly what changed after implementation.

Vendor Response Rate

Before
15%
After
51%
+340%

Follow-up Time

Before
14 days
After
4.2 days
-70%

Monthly Calls Handled

Before
4,000 (manual)
After
5,000+ (automated)
+25%

Staff Required

Before
3 FTE
After
0.5 FTE
-83%

Before vs. After

Drag the slider to see the transformation

After
Before
BEFORE
AFTER

Manual spreadsheet tracking vs. Real-time AI dashboard

Overview

Built a complex multi-role SaaS platform for Palcode.ai that automates vendor calling, bidding, and document handling. The system architecture leverages FastAPI for high-performance API endpoints and AWS for scalable infrastructure. We integrated Twilio and ElevenLabs for automated AI-driven voice outreach, allowing the system to handle thousands of vendor calls simultaneously. The BID extraction engine uses GPT-4 to intelligently parse incoming proposals, extracting key data points and populating the database automatically. This centralized workflow significantly reduced manual overhead for the construction management team, allowing them to focus on decision-making rather than data entry.

Key Features

AI-driven automated calling (Twilio + ElevenLabs)
Smart BID extraction using GPT-4
Automated contract generation with DocuSign
Real-time analytics dashboard for vendors and admins

"Dhanraj transformed our entire vendor outreach process. What used to take weeks now happens in days, and our response rates have more than tripled."

A
Alex Thompson
CTO, Palcode.ai